Terms & Conditions

The Oz Travel Doctors Website is owned and operated by AGIS. The meaning given to certain words used in these Terms are contained in the “Definitions” section below.

Acceptance of Terms

This document governs your use of the Oz Travel Doctors Website. The other terms and conditions contained in the Oz Travel Doctors Privacy Policy and on the Oz Travel Doctors Website also form part of AGIS’s agreement with you. Please read them carefully before proceeding.

Your use of and access to the Oz Travel Doctors Website is conditional upon your acceptance and compliance with these Terms. Your use of and access to the Oz Travel Doctors Website constitutes your agreement to be bound by these Terms. From time to time, AGIS may change these Terms, without notice. Any subsequent use of or access to the Oz Travel Doctors Website by you will mean that you have accepted the changes to these Terms.

If you do not agree to these Terms, you must not use or access the Oz Travel Doctors Website.

These Terms are intended to be for the benefit of each of AGIS, its Related Bodies Corporate and their respective Personnel.

The Oz Travel Doctors Website

The Oz Travel Doctors Website provides an information service to locate Travel Doctors. Not all Travel Doctor services may be located by this service.

The Oz Travel Doctors Website is supported by and makes reference to “Budget Direct” insurance. “Budget Direct” is a brand name of AGIS. “Budget Direct” car, home and contents insurance is arranged by AGIS, for and on behalf of the insurer, A&G, which is a related company. “Budget Direct” travel insurance is arranged by AGIS, issued by Allianz and arranged and managed by AGA. More information is contained in the FSG.

The Oz Travel Doctors Website provides you with factual information, advertisements and links to other websites. It may also contain general recommendations about products and services and what to consider when buying. However, it contains no personal recommendations, suggestions or advice about the suitability of a product or service for you and your needs, and does not take into account your individual circumstances. Before acting on the information and guidance provided by the Oz Travel Doctors Website, you should evaluate your own individual needs, objectives and situation and which products are suitable for you, and if necessary seek independent advice.

Use and Access

The Oz Travel Doctors Website and its Content are made available only to genuine bona fide website users interested in locating Travel Doctor services and any other person who has our prior written consent to do so. By using the Oz Travel Doctors Website you warrant that you are such a website user.

You must not use the Oz Travel Doctors Website or its Content:

  • for commercial purposes (including for competitive advantage or to the competitive disadvantage of AGIS or its Related Bodies Corporate);
  • in any manner that is inconsistent with the purpose for which the Oz Travel Doctors Website is provided;
  • in any manner which is in breach of any laws; or
  • in any other way which is not expressly permitted by these Terms or AGIS.

Without limiting the above, you will not and will not permit a third party to:

  • use or access the Oz Travel Doctors Website, its Content in a way that infringes the intellectual property rights or other rights of any person;
  • copy or disclose to any person, any Content other than as expressly permitted by these Terms;
  • use any method or process (including data scraping, collection or accumulation tool, robot, spider or scripted responses) for the purpose of obtaining, processing, copying, replicating, distributing, reconfiguring, republishing, viewing, assessing, analysing, modifying or repackaging the Content;
  • use any method or process to consolidate or combine the Content with any other content, data, information, images or material;
  • reverse engineer, disassemble or otherwise attempt to construct or identify the Oz Travel Doctors Website’s source code, formulas or processes;
  • use, access or retain any Content in any manner or form whatsoever, unless expressly permitted by these Terms;
  • use systematic, repetitive or any other methods which are designed to obtain a large number of quotes, Travel Doctor service locators and related information from the Oz Travel Doctors Website;
  • use, obtain or attempt to obtain from the Oz Travel Doctors Website, information in order to identify or discover pricing, underwriting, rating and related business methodology or systems;
  • do anything which will or may damage, disrupt access to or interfere with the proper operation of the Oz Travel Doctors Website;
  • do anything which will or may place an unreasonable load on the infrastructure of the Oz Travel Doctors Website;
  • post, distribute or send any ‘spamming material’ or any other form of bulk communication;
  • impersonate any person or entity;
  • publish or disseminate any material which is inaccurate, unlawful, defamatory, indecent, offensive or inappropriate;
  • use the Oz Travel Doctors to harass, defame, abuse, threaten, disrupt or otherwise offend others; and
  • transmit any material which contains viruses or other computer codes designed to interrupt, limit or destroy the efficient operation of the Oz Travel Doctors Website, its software or hardware.

Disclaimer

Subject to these Terms, you agree that your use of and access to the Oz Travel Doctors Website is at your own risk.

AGIS tries to ensure that the Content (which includes information supplied by third parties) is accurate and up-to-date. Please write to AGIS at the AGIS Address, if you spot an error. However (to the extent permitted by law), AGIS does not warrant the accuracy, adequacy or completeness of the Content, and you should not rely upon the Content as being accurate, complete or up-to-date. 

There are some risks with using the internet. AGIS does not guarantee that the Oz Travel Doctors Website will be free from viruses. AGIS accepts no responsibility for any harmful computer code that might be introduced to your system by using the Oz Travel Doctors Website (to the extent permitted by law).

AGIS does not guarantee that access to the Oz Travel Doctors Website will be uninterrupted, timely or secure, or that it will always operate as intended, and AGIS accepts no responsibility in that regard (to the extent permitted by law).

Your access to the Oz Travel Doctors Website may be terminated at any time, without notice, for whatever reason. You must not, in any way, access the Oz Travel Doctors Website or its Content after termination. But the disclaimers, limitation of liability and indemnity provisions in these Terms will survive the termination. Any licenses or other rights you granted to AGIS will also survive termination.

Third Party Sites and Advertising

The Oz Travel Doctors Website links to the Budget Direct Website which is also operated by AGIS. If you use or access the Budget Direct Website, the website terms and conditions located on that website will apply.

The Oz Travel Doctors Website contains links to other websites operated by third parties. AGIS does not recommend or endorse those other websites or the products and services provided on those sites. AGIS is not responsible for the condition or content of those websites as AGIS does not have control over those websites. AGIS makes no representations about the accuracy of any information contained on any other websites and is not responsible for any Loss arising directly or indirectly from you using, accessing or attempting to access those websites.

You must obtain AGIS’s prior written permission to link to the Oz Travel Doctors Website.

The Oz Travel Doctors Website may display third party advertising. AGIS does not recommend or endorse the third party advertiser, its products or services.

Intellectual Property

The Oz Travel Doctors Website (including the software, layout and design of, ranking and comparison system contained within it) and its Content are subject to copyright. You may view the Oz Travel Doctors Website using your browser and print out or download a copy for your personal and non commercial use. Except as otherwise provided by law, all other use, copying, reproduction, dissemination, modification, distribution, transmission, republication, display or performance of all or part of the Oz Travel Doctors Website is prohibited. Nothing in these Terms constitutes a transfer of any intellectual property rights.

AGIS and its Related Bodies Corporate own certain trademarks which appear on the Oz Travel Doctors Website. Unauthorised use of those marks is prohibited.

Liability and Indemnity

Except for obligations imposed by law that cannot be excluded, you agree that AGIS, AGIS’s Related Bodies Corporate and their respective Personnel will not be liable for any Loss arising out of, as a result of or referrable to the Oz Travel Doctors Website, the Content, , the use of or access to the Oz Travel Doctors Website including (without limitation) that arising as a result of:

  • any unauthorised access of or breach of security to the Oz Travel Doctors for whatever reason;
  • any error, faults, omissions, inaccuracies or misrepresentation in relation the Oz Travel Doctors, the Content; and
  • the transmission of any computer virus.

You agree that, to the extent permitted by law, in no circumstances whatsoever will an Indemnified Person be liable for any indirect, incidental, special or consequential Loss or damage or loss of profits however caused.

To the extent permitted by law, You agree to indemnify and keep indemnified each Indemnified Person against all actions or claims which may be brought against each Indemnified Person by any person and all Loss suffered or incurred as a result of:

  • your breach of these Terms;
  • your breach of any other legal obligation or law;
  • your acts or omissions;
  • your use of and access to the Oz Travel Doctors Website.

Privacy Policy

Your privacy is very important to AGIS. AGIS may ask you to provide personal information when you use the Oz Travel Doctors Website. The way in which AGIS collects, uses and discloses personal information is set out in the Oz Travel Doctors Privacy Policy which is available on the Oz Travel Doctors Website.

Online security

For your protection, services that involve the provision of confidential information are provided via a secure server. The information is encrypted using the Secure Socket Layer Protocol. This will significantly improve the security of the information you provide.

Jurisdiction

The information on the Oz Travel Doctors Website is provided for Australian residents only. The law applicable in the state of Queensland, Australia will apply to these Terms, use of the Oz Travel Doctors Website and the resolution of any disputes arising from access to and use of the Oz Travel Doctors Website. You and AGIS submit to the exclusive jurisdiction of the court and tribunals of the state of Queensland.

Contacting AGIS

If you have any technical issues when using the Oz Travel Doctors Website or any suggestions on how it can be improved, please contact the Website Administrator at the AGIS Address.

Definitions

A&G means Auto & General Insurance Company Ltd ACN 111 586 353 AFSL 285 571.

AGA means AGA Assistance Australia Pty Ltd ABN 52 097 227 177 AFSL No.245631.

AGIS means A&G Insurance Services Pty Ltd ACN 003 617 909 AFSL 241411.

AGIS Address means PO Box 342, Toowong QLD 4066.

Allianz means Allianz Australia Insurance Limited ABN 15 000 122 850, AFSL 234708.

Budget Direct Website means the webpages located at www.budgetdirect.com.au.

Oz Travel Doctors Website means the webpages located at www.oztraveldoctors.com.au.

Content means the content, text, data, information, images, pages, materials, tools and results contained on the Oz Travel Doctors Website.

FSG means the AGIS Financial Services Guide.

Indemnified Person means AGIS and AGIS’s Related Bodies Corporate and their respective Personnel.

Loss means any damage, loss, cost, expense or liability however it arises and whether it is direct or indirect, present or future, fixed or unascertained, actual or contingent and includes all legal costs and expenses.

Personnel means the directors, officers, employees, agents and contractors of a person.

Related Bodies Corporate has the same meaning as in the Corporations Act 2001 (Cth).

Terms means these website terms of use along with the Oz Travel Doctors Privacy Policy and any other terms and conditions set out on the Oz Travel Doctors Website.

You means the user of the Oz Travel Doctors Website.